Apple & Google Compliance Portal

Account Deletion & Data Erasure

Compliance with Apple App Store Guideline 5.1.1(v) & GDPR "Right to be Forgotten"

Important Warning: Initiating an account deletion is irreversible. Your profile, appointment history, saved favorite barbers, loyalty points, and personal data will be completely and permanently removed from our databases.

Method 1: Direct In-App Self-Service Deletion (Immediate)

You can delete your account instantly from within the Crown Barber mobile application or web portal without contacting support:

1 Log in to your Crown Barber account on iOS, Android, or at crownbarber.app.

2 Go to Settings and scroll down to the Danger Zone section.

3 Click Delete Account and tap Continue.

4 On the "Before You Go" screen, choose one reason for deleting your account.

5 Type DELETE into the confirmation field and click "Delete My Account".

6 Verify your identity to complete deletion: enter the verification code sent to your phone number, or authenticate via Google / Apple if your account was created with social login.

💡 Good to know: You can create a new account at any time in the future using the same phone number or email address.

Method 2: Web-Based Data Erasure Request

If you have already uninstalled the application or cannot access your device, you can submit an official deletion ticket by sending an email with your registered phone number to our privacy team:

Direct Deletion Email: privacy@crownbarber.app

Please include: (1) Your full registered name, (2) Your registered phone number including country code. Requests are processed within 48 business hours, and a confirmation receipt will be returned.

Submit Deletion Request via Email

What data is deleted?

Your authentication tokens, personal phone number, profile pictures, booking history, salon client notes, and loyalty records are wiped. Only legally mandated financial transaction records (such as completed subscription tax invoices) are retained for statutory accounting periods as permitted by law.